Warranty Information

At First Alternatives, we stand behind the quality and reliability of our products. This warranty provides clear terms for coverage, ensuring your peace of mind. Please read these terms carefully to understand your rights and responsibilities.

Warranty Coverage

Our standard Limited Warranty covers defects in materials and workmanship under normal use. This warranty applies to all products purchased directly from [Your Company Name] or authorized retailers.

What's Covered

Manufacturing Defects: Faulty components, assembly issues, or materials that fail prematurely due to poor craftsmanship.

Functional Failures: Products that do not perform as specified in the product documentation within the warranty period.

What's Not Covered

Normal wear and tear.

Damage from misuse, abuse, neglect, accidents, unauthorized repairs, or modifications.

Cosmetic damage that does not affect functionality.

Products used commercially or in ways not intended (e.g., industrial applications for consumer products).

Consumable parts (e.g., batteries, filters) unless specified otherwise.

Warranty Period

Standard Products: 1 year from the date of purchase.

Extended Coverage: Select products may qualify for up to 10 years under our premium plans—check your product manual or purchase confirmation.

Proof of purchase (e.g., receipt or order number) is required to validate the warranty period.

How to Make a Claim

Contact Us: Reach out via email at [email protected] phone at 954-789-2097 within [30 days] of discovering the issue.

Provide Details: Include your order number, product serial number, description of the defect, and photos/videos if applicable.

Return Authorization: We'll issue a Return Merchandise Authorization (RMA) number. Ship the product to 8240 sw cattleya dr stuart fl 34997 at your expense (prepaid shipping labels may be provided for valid claims).

Repair or Replacement: We'll inspect the item and, at our discretion, repair, replace, or refund it (minus any applicable shipping fees). Repaired/replaced items carry the remainder of the original warranty.

Processing typically takes [7-14 business days] from receipt.

Limitations and Disclaimers

No Implied Warranties: This warranty is in lieu of all other warranties, express or implied, including merchantability or fitness for a particular purpose.

Limitation of Liability: First Alternatives LLC shall not be liable for incidental, consequential, or punitive damages.

Governing Law: This warranty is governed by the laws of [Your State/Country].

Transferability: Warranty is non-transferable unless registered.

For international purchases, coverage may vary by region—contact us for details.

Questions?

We're here to help. email [email protected] for personalized assistance.

Last Updated: 11/25/2025

First Alternatives reserves the right to update these terms. Check this page periodically for changes.